| 173073 |
2020-10-17 21:00:00 CDT |
2020-10-17 23:00:00 CDT |
maintenance |
Completed |
TxEIS and ALL ASCENDER Portals will be down for software and system maintenance Saturday October 17, 2020 from 9PM to 11PM. |
|
| 172804 |
2020-09-27 21:00:00 CDT |
2020-09-27 22:30:00 CDT |
maintenance |
Completed |
TxEIS and all Ascender Portals will be down Sunday Sept 27 2020 from 9PM to 10-30PM for software and database maintenance. |
|
| 172800 |
2020-09-25 16:10:16 CDT |
2020-09-25 18:17:00 CDT |
incident |
Resolved |
At 4:10pm we lost connection to all Westex schools. We have opened a ticket with them and they should be investigating. We will update this status when we have more information. |
|
| 172580 |
2020-09-06 20:00:00 CDT |
2020-09-06 22:00:00 CDT |
maintenance |
Completed |
We will be installing TxEIS updates which is going to require us to down all the databases to do a db update on each of them. |
|
| 172414 |
2020-08-22 13:00:00 CDT |
2020-08-22 15:00:00 CDT |
maintenance |
Completed |
TxEIS/Ascender Software Update - 08/22/2020 from 1PM to 3PM.
This release requires a database update and may take longer to finish. This release is making a lot of changes to the database...structure and adding new tables/updating codes etc. |
|
| 172412 |
2020-08-21 21:00:00 CDT |
2020-08-21 22:00:00 CDT |
maintenance |
Completed |
EMERGENCY MAINTENANCE: Grande will be replacing their equipment in our data center tonight (8/21/2020) at 9:00 PM. This equipment replacement will allow them to better support the resilient link they installed for us over the summer. The new equipment is already configured so if everything goes according to plan it should be a quick swap but we are reserving the entire maintenance window just incase they run into any issues. |
|
| 171988 |
2020-07-22 17:00:00 CDT |
2020-07-22 19:00:00 CDT |
maintenance |
Completed |
Grande Communications will be moving us over from the temporary fiber that was installed a few weeks ago to our new fiber. We will start at 5:00 PM on July 21st and expect it to take about an hour to complete. We reserve the entire two hour window just in case. |
|
| 171942 |
2020-07-12 13:26:45 CDT |
2020-07-12 18:40:09 CDT |
incident |
Resolved |
We are experiencing a cooling issue in our datacenter. We are powering off devices to bring the temperature back to normal levels until the issue can be resolved. We will update this status as soon as we have more information. |
|
| 171827 |
2020-07-01 09:30:00 CDT |
2020-07-01 11:00:00 CDT |
maintenance |
Completed |
Emergency Maintenance: Due to damaged fiber and conduit from last week we will be installing a temporary fiber to allow for needed repairs to the conduit. The cut over will happened between 9:30 AM and 11:00 AM on Wednesday July 1st, 2020. We expect no more than an hour of downtime. We will be scheduling another maintenance window in a few weeks to move to the new permanent fiber and conduit. |
|
| 171786 |
2020-06-26 11:24:37 CDT |
2020-06-26 13:40:00 CDT |
incident |
Resolved |
Internet connection to Grande is down. We are investing the issue and will update this page as soon as we know more. |
|
